DO NOT DEPOSIT YOUR MONEY WITH THIS OPERATOR. Gun lake just didn’t want to pay me my 1,000 loss promotion. We can sometimes reopen it as a one time courtesy but we are unable to reopen it due. However, when a patron mentions closing their account, we close the account for security purposes. When I responded to him that I did NOT authorize him to close the account he said that I apologize for the inconvenience. The customer service rep closed my account without me telling him to do it. I planned to do this after my loss promotion was received. I opted into the promotion, even though it want the promotion I had expected when I signed up, I mentioned to the customer service person that I was disappointed and would clos my account.
They said that the promotion wasn’t valid and the only promotion was the 1,000 casino loss promotion. I didn’t receive and reached out to customer service. I signed up under the impression I would receive a deposit match of 750. 616.301.2255 (14 miles from Gun Lake Casino) 10 Discount for GLC Rewards Cardholders. Terrible customer service-wont pay loss promotion 269.672.8111 (10 miles from Gun Lake Casino) 15.
